Keep your customers coming back

Reward customers and grow repeat sales with a points-based system that fits right into your store's everyday operations.

Collage showing loyalty point settings for gift card purchases, a report screen with referral and loyalty rewards graph, and options for setting order rewards by excluding points for shipping and tax
1
Set up your program

Unlock features like points, referral programs, and loyalty reports. Customize based on your store's needs and preferences.

2
Define point earning

Allow customers to earn points for purchases, reviews, gift cards, or birthdays. Award points for engagement-building.

3
Customize rules

Define how points are earned and redeemed, set exclusions like taxes or discounts, and manage expiration timelines easily.

4
Redeem & track

Customers redeem points at checkout. Track earned & used points, manage balances, and keep your program engaging.

What's stopping you from growing faster?

Understand how not having a loyalty program impacts customer retention and long-term growth.

Customers are
unpredictable

Without insights from loyalty and referral activity, it's hard to know what customers want; making it challenging to personalize offers or optimize.

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Complex tool
setup

Acquiring new customers is costly. Without a loyalty program, you miss the chance to turn one-time buyers into loyal and repeat shoppers.

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Low customer
engagement

When there's no rewarding experience, customers have little motivation to engage, earn points, or keep coming back to your store.

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Losing repeat
sales

Most loyalty tools need technical skills or long setups. With ZenBasket, launch your loyalty program in minutes; no coding needed.

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Screens showing the loyalty points dashboard with earned, redeemed, balance, and referral details, and another screen showing loyalty point allocation for different purchases and reward actions

Design rewards that
work for you

Encourage customer engagement by customizing how rewards are earned, whether through purchases, interactions, or special moments that matter most to your audience.

Screenshots showing loyalty points redeemed during checkout and the points customers will earn for the purchase, to be credited after the order is received

Smooth and easy
redemption

Ensure your customers enjoy a hassle-free process when using their rewards. A seamless experience builds trust and satisfaction.

Screenshot showing customer details with loyalty earnings, including earned and redeemed status, point values, dates, and eligibility source

Make smarter loyalty
decisions

Access key insights into how your loyalty efforts are performing. Track earning and redemption trends to continuously improve engagement and retention.

Various screens showing referral program settings, a refer-and-earn page with a customer's referral code, and a referral history listing their referrals

Leverage customers as
brand advocates

Turn your existing customers into your biggest promoters. With built-in referral incentives, your brand can grow organically through trusted recommendations and word-of-mouth.

A winning edge through loyalty & referrals

Designed to retain customers, attract new ones, and grow your business, all from one powerful loyalty platform.

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Build a base of repeat
buyers

Build a base of repeat buyers by rewarding your most loyal customers and letting them spread the word with a built-in referral program that brings in new shoppers while encouraging lasting relationships that turn every purchase.

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Know what your customers
really want

Access detailed insights from loyalty activity, referrals, and reviews to understand customer behavior better and tailor your marketing efforts effectively, helping you make smart decisions that grow your business steadily.

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Run promotions that drive
action

Create limited-time or recurring exclusive bonus point campaigns to bring customers back again and again. Use them to highlight new product launches, events, or exciting new seasonal sales offers.

General FAQs

Get quick clarity on our product and common queries. Have more questions? Connect with our support team.

Yes, you can disable the loyalty program whenever needed. This stops customers from earning or redeeming points.

No, guests must create an account to earn points and enjoy rewards, exclusive offers, special discounts, personalized recommendations, early access, and bonus point promotions.

Yes, you can require a minimum order amount to ensure fair redemption for all customers before they can redeem their points.

The Three R's, Rewards, Relevance, and Recognition, ensure customers feel valued through meaningful rewards and personalized, acknowledgment-based experiences.

Loyalty programs can be point-based, paid-based, or value-based. Based on what you want from your customers, you can choose which to offer.

Learn, explore, and grow with expert resources

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Blog

Join our loyalty program and earn exciting rewards as your shop and engage online with us. Collect points, unlock exclusive perks, bonuses, and start enjoying the amazing benefits today.

Learn More >
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Help Center

Read this to understand how loyalty programs reward customers for repeat purchases and engagement using points or tiered benefits to encourage continued shopping.

Learn More >
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Video Tutorial

Learn how loyalty programs can boost retention, revenue, and overall business success with 2025 stats and proven strategies to keep customers returning.

Learn More >

Increase retention with loyalty
rewards

See how loyalty rewards encourage repeat shopping and strengthen customer relationships.

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