Configuring manual discounts

Adding and managing manual discounts with centralized, accessible controls to meet their needs quickly and grow your business.

Three UI screens showing manual discount setup with promo code and value, usage restrictions, and scheduling options with start/end dates and enable toggles
1
Enabling the discount code

Create a promo code, select a fixed or percentage discount, and add an internal description to easily identify its purpose.

2
Add usage restrictions

Limit how many times a code can be used overall or per customer, and add order value or item quantity rules if required.

3
Schedule of the discounts

Define start and end dates for discounts to determine when they will appear publicly or remain hidden from the storefront.

4
Manage display settings

Decide if the discounts appear publicly or remain hidden from the storefront, and where customers can access them.

Absence of manual discount
promotions

Generalization of offers creates complexity in addressing customers' needs and preferences during their product purchasing time.

Limited control over
promotions strategy

Manually managing discounts makes it difficult to tailor offers for customers, or time periods restricting growth potential.

Icon representing limited control over promotions

Disorganized customer
segmentation

Without custom offers, top customers miss out while others get generic discounts, causing dissatisfaction.

Icon representing disorganized customer segmentation

Restricted product
offerings

Default discount methods often don't work for individual products or bundles, reducing opportunities to attract new customers.

Icon representing restricted product discount offerings

Reduced overall
market competitiveness

Inability to provide timely or unique offers allows competitors to capture your audience, causing revenue and market share loss.

Icon representing reduced market competitiveness
Two UI screens showing manual discount creation with promo code and value settings, and the coupon displayed in the storefront with the copy code option

Utilization of codes to
make buying easier

Create promo codes for specific customers, limited-time drops, and support gestures to improve engagement and make them feel valued.

Two UI screens showing a manual discount setting in admin with promo code and eligibility options, and the offer displayed in the storefront with discount amount

Customisation of your
offers

Set fixed or percentage-based discounts that align with your pricing strategy to let your campaigns be flexible for your entire customer base.

Manual discount restriction settings screen showing usage limits, per-customer limits, and other restriction options with ‘minimum purchase amount’ selected

Restrictions on the
discounts

Set usage limits and redemptions per customer or per order to keep your discounts profitable, preventing overuse and misuse and maintaining control of your offers.

Email notification showing email ID, subject, and body with manual discount details, alongside admin settings where Hide from Store is enabled

Access your offers on
specific criteria

Target the right customers by setting criteria for your offers. Apply discounts by product, category, or customer segment to reach the right audience.

Why does the manual
discount matter?

By manual discounts, you have central control of handling promotion campaigns that align with your sales goals and your customer needs.

Icon representing building customer loyalty through personalized discounts

Build loyalty through
personal touch

Connect with your best customers by recognizing their loyalty. Acknowledging and valuing their support encourages repeat purchases and nurtures lasting brand relationships.

Icon representing increased discoverability and positive customer experiences

Boost discoverability with
highlights

rovide timely discounts during support interactions or problem resolution to turn challenges into positive experiences. This builds trust, increases customer satisfaction, and leaves a lasting impression.

Icon representing quick adaptation of promotions to market trends

Instantly adjust promotions
to trends

Respond to trending products or competitor offers with timely promo codes tailored to your audience and marketing strategy. Quick adaptation helps you stay competitive and maximize sales opportunities.

General FAQs

Get quick clarity on our product and common queries. Have more questions? Connect with our support team.

Go to the discount module, choose a discount type, set rules, apply a promo code, and save and be done in minutes.

Yes, you can provide offers on specific products depending on the quantity to apply the offer, encourage bulk purchases, and reward loyal customers.

Yes. You can edit discount details or delete them from your dashboard at any time to maintain flexibility or adjust promotional strategies effectively.

Yes, you can provide custom discounts based on the customer's total order value to ensure they receive the right offer.

During the checkout process, click on the apply discount to redeem the coupon for their purchase, which will apply and reduce the purchase amount.

Learn, explore, and grow
with expert resources

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Blog

Read this blog to explore practical strategies for setting up and managing manual discounts, helping you drive more sales, reward loyal customers, and keep shoppers engaged.

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Help Center

Explore detailed instructions on configuring, customising, and controlling manual discounts in your ZenBasket store that cover usage limits and scheduling, helping you run promotions.

Learn More >
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Video Tutorial

Get a quick walkthrough on creating and managing manual discounts in ZenBasket with this training video. Learn how to set promo codes, apply rules, and control visibility.

Learn More >

Nurture with personalised
discounts

Setting up manual discounts based on your customers' preferences encourages purchases and helps you gain long-term customers.

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