Unified order handling
Keep operations flowing effortlessly with built-in tools for every order touchpoint.
Orders appear instantly
Every order shows up instantly with complete customer details, shipping address, payment type, and product list.
Audit and edit orders
Review all order details such as customer info, delivery address, items, and taxes, and edit order information when needed.
Ship & notify customers
Fulfill orders through local delivery or trusted shipping partners. Customers receive real-time email or SMS updates automatically.
Manage order progress
Mark them as Paid, Delivered, or On Hold, add notes, apply discounts, or print invoices; all from a single screen for seamless workflow.
Common order management frustrations
Tackle everyday order challenges with a suite of powerful tools designed to give you greater control, and full visibility into every step of your process.
Fragmented order
tracking
Switching between tools complicates order tracking, causing delays, missed updates, and frequent errors.
Inefficient fulfillment
flow
Disorganized workflows create delays and errors, making it hard to manage packing, shipping, and returns.
Disjointed shipping
management
Poor carrier integration delays shipments, reduces tracking accuracy, and weakens customer communication.
Difficult return
management
Manual return handling causes mismatched inventory, slow resolutions, and a poor overall customer experience.
Centralized order
tracking
Track all your sales and purchase orders from a single dashboard. Manage unfulfilled orders, abandoned carts, and create manual entries for phone or in-person sales effortlessly.
Order fulfillment
hub
Streamline your fulfillment process with tools to update order statuses, create packages, assign shipments, and process returns. Stay in control without the confusion.
Smart shipping
integration
Connect with trusted shipping partners like Shiprocket, Delhivery, and FedEx. Optimize delivery routes and keep customers updated with real-time shipment tracking.
Seamless return
experience
Boost customer trust and loyalty by enabling easy return requests. Get complete visibility into incoming returns to make smarter inventory and restocking decisions.
Stay organized and never
Maximize control and minimize chaos with powerful inventory tracking, streamlined order processing, and faster order fulfillment.
One dashboard, total
visibility
Track orders, payments, and shipping updates from a single screen. With everything in one place, you can act faster and keep operations running smoothly.
Resolve issues
before impact
Spot unfulfilled, delayed, or on-hold orders instantly. Clear status indicators help your team take timely action, resolve issues faster, and prevent delays from impacting customers.
Scale orders without
scaling effort
Whether you're handling 10 orders a day or 1,000, ZenBasket adapts to your workflow, helping you manage orders efficiently and keep operations smooth as order volume grows.
General FAQs
Get quick clarity on our product and common queries. Have more questions? Connect with our support team.
Order management is the process of receiving, tracking, and fulfilling customer orders. It starts when a customer places an order and ends when the product is delivered to them.
Manage orders, inventory, and shipping in one place with ZenBasket, so you and your customers can track orders easily from start to finish.
ZenBasket helps you sync inventory in real time, automate order processing, and manage order fulfillment from a single dashboard.
Automate processes, validate order details, choose cost-effective shipping, and use the right packaging to reduce waste and save time.
Yes, ZenBasket integrates with leading shipping partners like Shipyaari, Shippo, Delhivery, FedEx, EasyShip, AfterShip, Shiprocket, and Vamaship.
Learn, explore, and grow
with expert resources
Blog
Explore how ZenBasket efficiently solves common order editing limitations, giving store owners greater control and flexibility even after the order is placed.
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Case Study
Find out how a ZenBasket client successfully managed a sudden flood of orders with ease using built-in tools that seamlessly scale with their growth.
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Video Tutorial
Watch a quick demo on handling manual orders effortlessly in ZenBasket, because not all purchases happen directly through your online store.
Learn More >Manage your order anywhere
with ease
Easily manage orders without spending long hours. Stay connected with real-time updates.