Direction towards product reviews
Simplify the review management process into a structured flow to gather detailed insights from your customers about your products.
Centralized review dashboard
Access all customer reviews in one dashboard with ratings, titles, and comments for easy moderation.
Review Moderation
Approve or delete reviews before they appear on your storefront to ensure only relevant feedback is visible.
Analyze customer emotions
Easily filter reviews by product, rating, or date, and gain insights through charts customer sentiment.
Easy import & export options
Bulk upload reviews via CSV template or export existing feedback, giving you full control of product review data.
Cost of poor review
management
Poor management of the centralised review process affects your reputation and your customer base.
Low customer
trust
Demonstrating low ratings at the top of the page leads to higher abandoned carts and damages conversion rates.
Missed valuable social
proof
No product reviews mean missed chances to showcase happy customers and persuade new buyers.
Lower customer
engagement
Misses out on valuable feedback, reducing the chance for your customers to express their feelings about your products.
Reduced conversion
rates
Products without reviews struggle to convince visitors, leading to fewer completed orders and lower overall sales.
Show verified
customer ratings
Highlight ratings reflecting real shopping experiences. Build trust, strengthen brand credibility, and gain insights to improve product performance.
Visualise customers
reviews
Enhance transparency by displaying customer-shared images, providing shoppers an authentic view of real-life results, and helping them make confident purchase decisions.
Credible & reliable
feedback
Accentuating relevant reviews to reinforce your brand’s integrity, enhance credibility, and maintain shopper trust, encouraging informed purchase decisions.
Show off the benefits
of ratings
Highlight your product ratings to instantly build trust, reduce buyer hesitation, and guide customers toward confident purchase decisions across your store.
Turn reviews into your
Reviews are more than feedback; they accumulate trust, improve store performance, and drive higher conversions.
Influence customer
buying decisions
Positive product reviews build trust, highlight product quality, and showcase your store’s reliability. They encourage visitors to choose your store over competitors, boosting sales and driving higher conversions.
Boost confidence in new
shoppers
First-time shoppers gain confidence from honest customer feedback, which not only reassures them about their purchase but also increases the likelihood of repeat orders and fosters long-term loyalty to your brand.
Improve click-through
rates (CTR)
Reviews and ratings displayed through ZenBasket increase your visibility and click-through rates. When star ratings appear in search results, more shoppers are likely to visit your store.
General FAQs
Get quick clarity on our product and common queries. Have more questions? Connect with our support team.
Product Reviews are a detailed summary of the products that help potential customers make decisions.
Using long-tail keywords in the reviews to improve the visibility of your product's page on the search engine, which leads to awareness about your store.
You can start with a roadmap to understand where you need to improve your store, which includes checking the quality of the products, support, and payments integration.
Remind them with a pop-up notification message after receiving their products, which helps them give a rating of their purchase.
You can add the reviews on the home page of your store, with the product that leads to an overview of your product pages.
Learn, explore, and grow
with expert resources
Blog
See how reviews and ratings build trust, influence buying decisions, and boost conversions. They also enhance your store’s reputation and support long-term growth.
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Help Center
Learn how to set up ZenBasket’s review settings to easily manage feedback, boost credibility, improve customer satisfaction, and build lasting trust with your shoppers.
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Video Tutorial
Discover how ZenBasket’s product review feature effectively showcases authentic customer feedback, builds trust, boosts credibility, and drives more sales.
Learn More >Power your store with customer
stories
Discover how real customer experiences can boost trust, inspire shoppers, and drive sales for your store.