days trial
Professionally Designed Theme
Transaction Fee
Dedicated Support
Why are Zoho Commerce merchants looking for alternatives?
The four friction points we hear most from merchants who have switched to ZenBasket.
01
No Subscription Support
Zoho Commerce does not offer built-in product subscriptions, making it difficult to create recurring revenue streams. Businesses must rely on manual processes or external tools, limiting scalability and long-term revenue predictability.
02
Limited Customer Capacity
Zoho Commerce restricts the number of customer accounts on the Standard plan, which can become a major limitation as your business grows. This cap can impact customer acquisition, retention, and the scalability of your ecommerce operations in the early stages.
03
Storage Constraints
With only 50GB storage available, Zoho Commerce limits how much product data, images, and content you can store. As your catalog expands, this restriction can slow down growth and require additional workarounds.
04
No Mobile App Experience
Zoho Commerce lacks a dedicated customer mobile app, offering only a mobile-responsive website. This limits customer engagement, reduces brand presence on smartphones, and impacts the overall mobile shopping experience.
ZenBasket Vs Zoho Commerce
An honest, feature-by-feature comparison. Data accurate as of March 2026.
Feature | ZenBasket | Zoho Commerce | Notes |
|---|---|---|---|
| Themes | 120+ niche themes | 20+ generic themes | Better niche themes |
| Product Subscription | ✓ Built-in | Not available | Built-in subscriptions |
| 24/7 Human Support | Support team at all times | Request a call back | Real human support |
| Customer Account | Unlimited customers on the Standard plan. | Limited customers | Unlimited customers |
| File Storage | Unlimited Storage on standard plan | 50GB storage | Unlimited storage for scalability |
| Wishlist | Available on standard plan | Available on Professional | Built-in demand capture tools |
| Automatic Discount | Available on standard plan | Available on professional | Native promotion capabilities |
| Customer Store App | ✓ Built-in | No (mobile-responsive web storefront) | Dedicated mobile app experience |
| Advanced Cash On Delivery | ✓ Built-in | Not Available | Better conversions |
| Product Ribbons | ✓ Built-in | None | Product visibility and conversions |
| Inventory Location | 2 locations (basic) | 3 locations (premium) | Better multi-location management |
| Email Notification | Available from Standard Plan | Available from professional plan | No upgrade needed |
Reasons merchants choose ZenBasket
Beyond just a lower cost, ZenBasket provides a long-term strategy for businesses ready to scale.
Better Selling Experience
Product ribbons in ZenBasket highlight offers, best sellers, and new arrivals, guiding customer attention and improving purchase decisions without manual effort.
Stronger Payment Flexibility
Advanced Cash on Delivery in ZenBasket enables flexible payments, handling confirmations and real-world buying behavior efficiently in high-COD markets.
Easy Promotions
Automatic discounts in ZenBasket apply offers instantly, helping increase conversions while reducing manual effort in managing promotional campaigns.
Why ZenBasket performs better
ZenBasket offers a complete ecommerce setup with built-in features, fewer limitations, and scalable tools to support consistent performance and long-term business growth.
Built-In Execution: No Feature Gaps
ZenBasket includes key selling and engagement features, allowing smoother execution without relying on additional tools or plan upgrades.
- Product subscriptions available natively
- Wishlist available in standard plan
- Automatic discounts ready to use
- Product ribbons included for merchandising
- Advanced COD supported out-of-the-box
Operational Freedom: No Scaling Restrictions
ZenBasket avoids common platform limits seen in Zoho Commerce, ensuring smoother operations as your store grows in customers, data, and usage.
- Unlimited customer accounts (vs capped)
- Unlimited storage (vs 50GB limit)
- Features unlocked in standard plan
- No dependency on premium tiers
- Consistent access across growth stages
How to migrate from Zoho Commerce to ZenBasket in 5 Steps
Migrating from Zoho Commerce to ZenBasket is now effortless. Our streamlined migration ensures a fast, complete data transfer with zero record loss.
Sign up with no credit card. Your ZenBasket store is provisioned instantly, explore every feature before committing to a paid plan.
From your Zoho Commerce admin, export your product catalogue, and customer list as CSV files. Zoho Commerce allows full data exports; you own your data and can take it with you.
Choose a theme, import your product catalogue with ZenBasket's easy import option.
Configure shipping zones, tax settings, and payment gateways using the guided wizard.
Point your existing domain to ZenBasket through your registrar's DNS settings. Once live, reach ZenBasket's 24/7 support at contact@getzenbasket.com no extra cost
General FAQs
Straight answers to the most common questions when comparing ZenBasket and Zoho Commerce.
Migration is straightforward, with guided support to move products, customers, and store data without technical complications.
No. With proper migration and URL handling, your SEO rankings and traffic can be preserved during the transition.
Yes. ZenBasket’s no-code interface allows you to manage products, design, and operations without developer support.
You can launch quickly using ready themes and built-in features, avoiding delays caused by setup or integrations.
Yes. It is designed to support growing stores without requiring platform changes as your business expands.
Ready to switch from Zoho Commerce?
Join 1,000+ stores that chose ZenBasket: zero transaction fees, 120+themes, 50+ built-in plugins, and 24/7 expert support from day one.