Grocery Ecommerce Platform for Online Grocery Stores
ZenBasket brings core grocery ecommerce platform capabilities to grocery stores.
- Build recognition for your grocery brand.
- Grow direct orders alongside marketplaces.
- Make repeat shopping easier for customers.
Bring Your Grocery Store Closer to Customers
Customer Store App
Give customers a branded iOS and Android shopping app to browse products, check availability, and place orders with your store.
Explore Store App ↗
Your grocery website
Create a branded grocery ordering website where customers can browse products, add items to their cart and order directly.
Store management App
Review new orders, check payment and fulfillment information and update order progress from the counter or store floor.
Explore Mobile App ↗See How ZenBasket Supports Online Grocery Ordering
See how a grocery business can use ZenBasket to present its catalogue, accept direct orders and manage payments, delivery and pickup through one grocery ecommerce platform.
Running an Online Grocery Store Can Be Challenging
Orders arrive through calls and messagesOrders via Calls and Messages
Customers send incomplete grocery lists through phone calls, messaging apps and social channels.
Prices and availability change frequently
Staff must constantly confirm whether products are available and whether prices are current.
Multi-channel orders are hard to manage
Message, phone, and in-store orders can become difficult to track during busy periods.
Staff spend time confirming every item
Manual availability checks slow down order processing and create additional work.
Regular customers lack direct orders
Customers may need to search for the store again or return to a third-party marketplace for every purchase.
Your store gets lost behind the platform
Marketplace visibility can generate orders, but it may not build recognition for the grocery business itself.
One Connected System for Your Direct Orders
Manage the customer ordering experience and your store operations in one place.
Website and Customer App
A branded grocery website and mobile app for shoppers.
Catalogue and Inventory
Manage your categories, products, and prices in one place.
Order Management
Receive and manage direct grocery orders quickly.
Payments
Global and regional payment options made for your shoppers.
Delivery and pickup
Local delivery, pickup and shipping options made simple.
Customer management
Customer profiles, order history, communication.
Keep your catalogue organizedOrganize Your Catalogue
Import products in bulk and manage frequently changing grocery information without updating every item individually.
Stay on top of every order
Track order status, payment status, and fulfillment details instantly, review order info and update progress from the admin dashboard.
Deliver locally or offer pickup
Set delivery zones, fees, minimum order, pickup options & courier shipping. Give business fulfillment choices that match how your grocery business operates.
Let customers pay the way they prefer
Accept payments through supported global and regional payment providers, along with offline methods where appropriate.
Make reordering effortlessMake Repeat Purchases Easier
Enhance customer loyalty with features like order history, exclusive discounts, and personalized notifications. These tools keep shoppers engaged and encourage repeat visits to your store.Encourage repeat orders with order history, exclusive discounts, and personalized notifications.
Marketplaces for Discovery. Your Store for Loyalty.
Marketplaces and quick-commerce apps help customers discover your business. ZenBasket lets them shop directly through your website.
Your Brand
Build familiarity with a storefront that reflects your grocery business.
Your Promotions
Create discounts and campaigns for customers shopping through your direct channel.
Your Customer Relationships
Build direct relationships with customers who choose to register and purchase through your store.
Your Margins
ZenBasket does not take a percentage from each store order; payment gateway fees still apply.
Turn Grocery Shoppers into Repeat Customers
Promote weekly offers, seasonal essentials and new products while keeping opted-in customers connected to your store through ZenBasket's marketing tools.
Promote weekly deals by emailPromote Weekly Deals and Offers by Email
Send targeted campaigns for offers, new products and store updates. Segment customers, schedule campaigns and track performance.
Explore Email Marketing ↗
Share timely offers by SMSShare Timely Promotional Offers Through SMS
Reach customers with timely promotional messages about discounts, limited time offers, and important store updates.
Explore SMS Marketing ↗
Reach regular shoppers on WhatsApp
Promote featured grocery products, share current offers and send campaign notifications through a channel many users use regularly.
Explore WhatsApp Marketing ↗Start with a Grocery-Ready Storefront
Choose a professionally designed grocery theme and customize the colors, banners, categories, products and promotional sections to match your brand.
View All Themes →
Essneed
Dailfresh
See Grocery Stores Built with ZenBasket
Explore how grocery businesses customize ZenBasket themes to match their products, customers, and fulfilment models.
One POS for your shop and online store.
Sell on your iPhone or iPad, with products, stock and orders synced to your ZenBasket store.
Plans Built to Grow with Your Grocery Catalogue
Choose a plan based on your grocery catalogue and operations.
Up to 500 Products
Suitable for smaller grocery and specialty stores starting online.
Get Started- Up to 500 Products
- 2 Inventory Location
- 5 Staff Accounts
- Unlimited File Storage
Up to 3,000 Products
Suitable for smarter grocery and specialty stores starting online.
Get Started- Up to 3000 Products
- 5 Inventory Location
- 15 Staff Accounts
- Unlimited File Storage
Product allowance
Suitable for smaller grocery and specialty stores starting online.
Get Started- Unlimited Products
- Up to 10 Inventory Location
- Unlimited Staff Accounts
- Unlimited File Storage
General FAQs
Everything you need to know about the product and how it works. Can't find an answer? Chat to our team.
ZenBasket provides a complete grocery ecommerce solution with large catalogue support, inventory management, bulk updates, online payments, and local delivery.
Yes, you can manage categories, product variants, inventory, and online orders from a single unified admin dashboard with bulk product updates.
Yes, you can configure customizable local delivery zones, delivery charges, minimum order values, and in-store pickup options for your customers.
ZenBasket supports popular gateways including Razorpay, Cashfree, PhonePe, Stripe, and PayPal, supporting UPI, cards, net banking, and Cash on Delivery.
Yes, you can continue using marketplaces while operating your ZenBasket store as your primary direct-to-consumer channel to build brand loyalty.
Ready to Manage Your Grocery Business Online with ZenBasket?
Bring your catalogue, direct orders, payments, delivery, pickup and customer experience together with ZenBasket.